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Privacy Policy

1. Only Joking is a UK-based online store selling greeting cards and related products.

Our website address is: https://www.only-joking.co.uk

2. What Information We Collect

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When you use our site, we may collect the following information:

  • Name

  • Email address

  • Billing and delivery address

  • Payment details (processed securely via Wix Payments or Stripe/PayPal/Square – we do not store card details)

  • Order history

  • Any messages or emails you send us

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3. How We Use Your Information

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We collect this information to:

  • Process and deliver your orders

  • Send order confirmations and delivery updates

  • Respond to your messages or enquiries

  • Send marketing emails (only if you’ve opted in)

  • Improve our website and customer experience

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4. Legal Basis for Processing

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Under UK GDPR, we rely on the following lawful bases:

  • Contract: To fulfil your order

  • Consent: For email marketing (you can withdraw at any time)

  • Legal obligation: For record keeping (e.g. tax purposes)

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5. Marketing Emails

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We’ll only send marketing emails if you’ve actively opted in. You can unsubscribe at any time by clicking the link in the email or contacting us directly.

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6. Cookies

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Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

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7. How We Store Your Data

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Your information is stored securely through Wix’s encrypted platform and compliant payment processors. We do not share your personal data with third parties unless required by law.

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8. Your Rights

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Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent (where applicable)

To exercise these rights, email us at: [insert your business email address]

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9. Contact Us

If you have any questions or concerns, contact us at:

Only Joking
Email: [your email]
Website: https://www.only-joking.co.uk

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