Contact

Get in Touch

Got a question, complaint, or compliment? Fancy telling us how hilariously inappropriate your card was? We’d love to hear it.

Whether it’s about an order, a product, or you just want to say “hi”—drop us a message and we’ll get back to you ASAP (usually within 1–2 working days, unless we’re elbow-deep in cards and envelopes).

Returns or Order Issues?

Please include your order number and a brief description—we’ll fix it faster than you can say “Sorry, not sorry.”

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Working Hours

We check messages Monday–Friday, 9am–5pm (UK time).
Weekend messages will be replied to with extra caffeine on Monday.

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Returns Address

If your item arrives damaged or isn’t what you ordered, please email us first at

hello@only-joking.co.uk

so we can sort it quickly.

Once we’ve confirmed the return, post it to:

Only-Joking
19–21 Harbour Street
Ramsgate
Kent
CT11 8HA
United Kingdom

Please note: We don’t accept unsolicited returns—contact us before sending anything back.